Delivery Service

We offer a straightforward, reliable delivery service using either Parcel Force or Royal Mail.

We offer a straightforward, reliable delivery service using either Parcel Force or Royal Mail.
We use Royal Mail for smaller orders up to £20, and this will be posted to you using second class recorded post. Deliveries will be on a weekday, Monday – Friday.

Everything else will be delivered through Parcel Force, who will provide you with a one hour slot on the day of delivery. If you are going to be out, you can make arrangements with Parcel Force to deliver to a neighbour or deliver on another day, or to collect from your local Post Office counter.

We also offer a free click and collect service, order online from our website and call into the shop to collect. We will get everything ready for you, so you can just run in and pick it up!

We charge a flat rate for all orders, covering mainland UK and the Highlands and Islands of Scotland.

Unfortunately, we cannot deliver to Northern Ireland, Isle of Man, Scilly Isles, Channel Islands or the Isle of Wight, including postcodes BT, IM, TR21-25, PO30-41.

Our current charges for delivery are;

 

order value up to £20 – £4.95

 

order value up to £60 – £6.95

 

order value over £60 – FREE

 

Orders weighing more than 25kg may incur a surcharge.

All deliveries will require a signature upon receipt. Orders containing alcohol will require the signature of an adult, over the age of 18 years. If there is not an adult present to sign for the delivery, the driver will not be able to leave the parcel.

If your delivery does not arrive, and you cannot contact Parcel Force – please get in touch with us directly and we will see what has happened.

If you need any more information, please phone us on: 01379 650800 or email: info@glutenfreefoodstore.co.uk

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